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Effective marketing Control

Microsoft Dynamics CRM Marketing functionalities enables sales and marketing professionals to deliver targeted communications to prospective and existing customers, shorten the sales cycle, and improve close rates.
Plan more proactively: Transform customer information into clear, actionable knowledge that enables your company to respond quickly to changing customer preferences and emerging market opportunities.

Create a clear customer picture view: Provide your marketing organization with instant access to complete customer information.

Understand what customers tell you: Reporting and analysis tools built on Microsoft SQL Server Reporting Services give you the precise customer knowledge you need to make sound decisions quickly.

Manage work more easily: Microsoft CRM delivers CRM functionality as a natural extension of Microsoft Outlook. Manage customer e-mail, appointments, tasks, and contacts from a single business application.

Execute Smarter Campaigns: Use intelligent list and segmentation tools to reach prospective customers quickly and effectively, and transform successful campaigns into templates that can easily be reused in the future.

Get real-time visibility: Comprehensive reporting and analysis tools help you track response rates, measure interest levels, and monitor costs for every campaign and activity in real-time.

Build deeper customer relationships: Use a closed-loop view of each customer’s preferences, relationships, and buying history to anticipate their future needs.

Launch campaigns quickly: Transform successful campaigns into templates that make it easy to quickly launch future campaigns.