Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship management software (CRM) solution that provides the tools and capabilities needed to create and easily maintain a clear picture of your customers, from first contact through to purchase and post-sales.

Microsoft Dynamics CRM helps mid-market businesses build more profitable customer relationships. Designed for low total cost of ownership and easy management, the software is easy to set up, customize, and use: accessible from Microsoft Outlook and the Web it also integrates with other Microsoft Office business applications and business systems like Microsoft Dynamics GP.

With modules for sales, marketing, and customer service, Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.

Integrated Sales and Customer Service functionalities allow employees to access and share complete customer information across teams and departments. Automated processes free employees from time-consuming tasks and equip them with the tools and information they need to sell effectively and deliver consistent, efficient service. Because Microsoft Dynamics CRM is .NET-connected, businesses can easily integrate Microsoft Dynamics CRM with financial applications, third-party applications, and Web services, as well as create customized solutions.
To fit your exact business needs Microsoft Dynamics customer relationship management software (CRM) comes in two Comprehensive Editions:

Microsoft CRM 3.0 Small Business Edition

Microsoft CRM 3.0 Professional Edition

Both editions of Microsoft CRM 3.0 provide a complete suite of powerful marketing, sales, and customer service capabilities, all with a familiar and consistent user experience based on Microsoft Office and the Microsoft Office Outlook messaging and collaboration client

ADVANTAGES

	Microsoft Dynamics CRM benefits		Tailored Solution
	Optimal Sales Management		Easy to Use
	Better Customer Service		System requirements
	Effective marketing Control